Tenant Services

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Our office is excited to offer a way for you to access your account information online at your convenience!
To create your online account, go to:
1. On the Resident Login screen, click Create New Account.
a. If you are prompted for a Corporate ID, please use: waldmgmt (note: this step is not always required).
2. Enter your account number.
3. Enter the email address that you have on file at our office (if you have never provided our office with an email address, you will need to do so prior to setting up this account).
4. Create a username and password and click continue.
While logged into Resident Web Access, click the tabs at the top of the page to:
  • -View your open charges
  • -Display your transaction history
  • -See "Alerts" associated with your building
  • -Create a new service ticket for issues in your unit (for emergencies, please call our office)
Our office phone number is 773-929-7000 and we can be reached here during our office hours (Monday through Friday, 9 a.m. to 5 p.m.).
For emergencies that occur outside our office hours, please call our office and press 9 when prompted by the voicemail system or email emergency@waldmanagement.com. Please note these last two contacts are to be used only for emergency situations.

• Please click here to download a printable application

Online Maintenance Request

Update Contact Information (update telephone numbers, emergency contact, etc.)

Utilities Contact Information

Please click here to access your online account! (Additional instructions listed below)

Download Documents:



© 2014 Wald Management. All rights reserved.  

Wald Management
2052 W Irving Park Rd
Chicago, IL 60618
Tel: 773-929-7000